Privacy Policy

Welcome to PureAura Wigs (“we,” “our,” “us”).
We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.PureAuraWigs.com (the “Site”).

1. Information We Collect

We collect certain information from you to provide the best possible shopping experience. This includes:

a. Personal Information:
When you make a purchase, create an account, or contact us, we may collect your:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via Shopify or other trusted payment providers)

b. Non-Personal Information:
We automatically collect data about how you use our website, such as:

  • Browser type

  • Device information

  • IP address

  • Pages viewed and time spent on the site

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your purchases, account, or inquiries

  • Improve our products, website, and customer service

  • Send promotional offers or updates (only if you have opted in)

  • Comply with legal obligations

3. Sharing Your Information

We never sell your personal information.
We may share your information only with trusted partners who help us operate our business, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (for secure transactions)

  • Shipping providers (to deliver your orders)

  • Analytics services (to improve our website experience)

All partners are required to keep your information safe and use it only for business purposes.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on where you live (for example, the U.K. or E.U.), you have the right to:

  • Access and request a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications at any time

  • File a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@PureAuraWigs.com

7. Data Security

We take reasonable steps to protect your information using industry-standard security measures.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated version will always be posted on this page with the revised date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: support@PureAuraWigs.com
🌐 Website: www.PureAuraWigs.com